Nonny
I currently have a Dell and because of my terrible experiences with their customer support, i will not be purchasing my next laptop from them. One of my top priorities in my search for a new laptop is the quality of customer service. I'd appreciate specific examples rather than general statements, if possible. Thanks.
Answer
Consumer Reports last rating (March, 2010) of computer put:
Reliability: from #1 on down: #1: Apple, #2: Acer, Toshiba, #3: Lenovo,Gateway, HP, #4: Sony, Compaq, #5 Dell
Support ranking (March 2010), from #1 on down:
Apple (score=86); Lenovo (63), Toshiba (60), Dell (56), HP/Compaq (53), Acer/Gateway (39)
A 2012 PC Magazine Reader's Choice Awards on laptops rated in order: Apple, Alienware, Sony, Asus and Lenovo tops,
http://www.pcmag.com/article2/0,2817,2400797,00.asp
I have also read many reviews that the Genius Bar at the Apple Stores is the most knowledgeable of tech support offered in a retail store setting. However, their Tech Support is not cheap, unless you buy a 3-years Service Agreement from Apple.
If Tech Support is your top concern, you may want to look into a Mac. Apple is the biggest personal computer and have the volume to get the best suppliers. Well. Maybe not the suppliers who are best to their own employees.
If you want to stay with Windows, I'd recommend Lenovo because their Thinkpads are still better made than most. Sony as a corporation has lost a lot of business in TV, music players and game consoles and hasn't really put out anything special in computers.
Consumer Reports last rating (March, 2010) of computer put:
Reliability: from #1 on down: #1: Apple, #2: Acer, Toshiba, #3: Lenovo,Gateway, HP, #4: Sony, Compaq, #5 Dell
Support ranking (March 2010), from #1 on down:
Apple (score=86); Lenovo (63), Toshiba (60), Dell (56), HP/Compaq (53), Acer/Gateway (39)
A 2012 PC Magazine Reader's Choice Awards on laptops rated in order: Apple, Alienware, Sony, Asus and Lenovo tops,
http://www.pcmag.com/article2/0,2817,2400797,00.asp
I have also read many reviews that the Genius Bar at the Apple Stores is the most knowledgeable of tech support offered in a retail store setting. However, their Tech Support is not cheap, unless you buy a 3-years Service Agreement from Apple.
If Tech Support is your top concern, you may want to look into a Mac. Apple is the biggest personal computer and have the volume to get the best suppliers. Well. Maybe not the suppliers who are best to their own employees.
If you want to stay with Windows, I'd recommend Lenovo because their Thinkpads are still better made than most. Sony as a corporation has lost a lot of business in TV, music players and game consoles and hasn't really put out anything special in computers.
will the new alienware m17x with the 675m graphics card play skyrim at high res? and other shooting games bf3?
Adam
I was wondering if the new alienware m17x was good enough to play skyrim, bf3 and all other shooting games at high res. Im looking for a portable gaming pc. the graphics card is nvidia 675m and the processor is a 3160qm at around 2.5ghz maybe .1 more or .1 less.
Answer
Yes, sure! The video card, nVidia 675M is the fastest single-GPU laptop graphics card as of March 2012. It should runs Skyrim at Ultra detail setting (FPS= 40.5) also Diablo at Ultra (73.9 FPS), Battlefield 3 at high (54 FPS) and current games as of 2011 should therefore run fluently in Full HD resolution and maximum details.
Yes, sure! The video card, nVidia 675M is the fastest single-GPU laptop graphics card as of March 2012. It should runs Skyrim at Ultra detail setting (FPS= 40.5) also Diablo at Ultra (73.9 FPS), Battlefield 3 at high (54 FPS) and current games as of 2011 should therefore run fluently in Full HD resolution and maximum details.
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Title Post: Which laptop-selling company provides the best customer support?
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Rating: 100% based on 99998 ratings. 5 user reviews.
Author: Unknown
Thank FOr Coming TO My Blog
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